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FAQ

FAQ

Frequently Asked Questions

 

The actual sample is slightly different from the images on your website. Why is that so?

Most of the flooring supplier will ensure the accuracy of images in their official website and in all printed material. However, there will still be a slight differences due to reflections of lights or the lighting of digital gadgets used when browsing. Here’s how you can make sure that your selected style and color matches with the actual product.

Look for product sample at the showroom or Just call up and see what could they offer you.

What is SPC Flooring?

As you know SPC flooring comes in different types and styles. Each has it’s advantages in terms of functionality and visual appearance. If you are planning to install SPC flooring to areas with frequent contact to water, you may want to choose other type with high water resistance flooring.

How should I look after and maintain my SPC flooring?

Taking care and maintaining SPC flooring is pretty simple and straightforward. Just make sure that you have a regular routine on basic cleaning like sweeping and damp mopping. However, there are a few areas to be watch out including cleaning after installation, types of cleaning tools and solution used. It is best for you to learn about the tips here before you make any mistakes.

Can I install SPC flooring outdoor?

There is this misconception that since SPC flooring is water resistant so it should be suitable to be laid outdoor. This is a huge mistake! Don’t let yourself fall into it or you will be putting your money into waste. SPC flooring is definitely not suitable for outdoor application.

Can SPC flooring be installed over existing floor?

No matter what type of existing flooring you have, SPC flooring can be installed over most type of flooring as long as the condition of your existing floor or sub-floor is ….
  • Dry, free of dust and dirt
  • Well-leveled, flat and smooth
  • Firmly installed and not loose.
Always refer to your floor supplier if you have any doubts.

What is Vinyl Flooring?

There are so many kinds of vinyl flooring: waterproof, peel and stick, sheet vinyl, and then all those acronyms. LVT, SPC, WPC & etc.. It can start to look like a jumble of alphabet soup. Let’s start with the basics so you know more about your options.

LVT is another word for luxury vinyl tiles. Like vinyl planks, you should expect the best of the best out of LVT flooring. Luxury vinyl tiles can stand up to the challenges of a busy home with pets and lots of traffic.

Luxury tiles are very durable and stylish, with high-quality, stone-look visuals, and even some realistic textures in some cases. More high-end LVT products will feature waterproof cores, and a thick wear layer, though you won’t see these features with every single product.

Do I need a vapor barrier?

If you’re installing over a concrete subfloor, a vapor barrier should be used. Vapor barriers should also be used when installing in moisture-prone areas. Be sure to double-check with the manufacturer recommendations to be certain.

Do I need an underlayment?

Some products have an underlayment attached, so you will not need to purchase additional underlayment with those products. At most, a vapor barrier will be needed in those installations.

Typically, if there is no attached underlayment, you should purchase one. Underlayment has sound dampening properties, protects your subfloor and flooring, and makes your vinyl flooring softer underfoot. Cork and foam popular choices for vinyl flooring, because rubber will cause staining.

How do I clean my vinyl floors?

The good news is, vinyl flooring is virtually maintenance-free. It’s so easy to clean and take care of, you won’t dread doing chores.

To clean your vinyl floors, be sure to vacuum up any dust, dirt, or debris. It’s best to use a vacuum without a beater bar for this.

You can also use a damp mop to keep your vinyl flooring clean. Be sure to clean up any spills immediately to prevent damage to your flooring.

That’s all it takes for clean floors!

Will my pet’s nails scratch vinyl flooring?

While some vinyl products do have a scratch-resistant surface, no vinyl flooring is 100% scratch proof. Over time, scratches may occur. We recommend trying to keep the pet’s nails trimmed to help lessen the number of scratches.

Can I put heavy appliances down directly on my vinyl floors?

You can put heavy appliances on vinyl tiles and planks as long as you use furniture pads or sliders under them. However, you should not install heavy appliances over loose laid sheet vinyl, because this could cause a pinch point and damage the floor.

For furniture, you should use felt furniture pads under the legs to prevent scratching the flooring. Never use rubber, as rubber can stain vinyl flooring.

Can you install luxury vinyl flooring outdoors?

Even if using waterproof vinyl flooring, we do not recommend vinyl flooring for outside or semi-outdoor areas. UV rays can cause fading and weather can damage the flooring over time. Using vinyl flooring outside may also void the manufacturer’s warranty. For these reasons, stick to using vinyl flooring indoors.

Will vinyl flooring expand?

Some vinyl flooring will not expand and contract like other flooring types unless under extreme conditions. It is recommended to leave a small expansion gap around the perimeter for such extreme conditions, but the likelihood of expansion is very small. Not even flooding will cause waterproof vinyl flooring to expand.

That being said, other luxury vinyl flooring without a waterproof core, or a rigid core, will expand and contract.